SITU · Customer Care
Contact Us
SITU is independently run. Every message is read and responded to with care.
Customer Support
For questions about products, orders, shipping, returns, or existing purchases, contact us by email.
Business Information
Store name: SITU Atelier
Online store: situatelier.com
Business location: United Kingdom
Customer support: hello@situatelier.com
Orders & Returns
For enquiries about an existing order, shipping status, or return requests, please include your order number so we can assist you promptly.
For full details on our return process, visit our Shipping & Returns page.
Before You Write
You may find a quick answer in our FAQs, covering shipping times, sizing, jewelry care, and returns.